You see them almost everywhere you go nowadays (or at least, you're supposed to): food establishment inspection scores posted on a door, a window, behind a counter or over the bar of places that sell/serve food. They warn you if you need a HAZMAT suit and a full course of antibiotics to eat at your local pizza parlor, or whether your only worry at the nearby burger joint is whether the habanero sauce on the table really WILL eat a hole in your tongue. Many newspapers even print the names of the restaurants with great scores or poor scores, so you can flock to them or steer clear, respectively.
The scores are supposedly indicative of the hygienic level of the restaurant – in most cases, the higher the score, the better the restaurant did in the inspection, with 100 being a perfect score. For each infraction, demerits are assigned that subtract from the perfect score, so 11 points of demerits would equate to a inspection score of 89, which in most cases corresponds to a grade of a 'B' for the establishment. (Apparently in some areas they do things back-assward and count UP from the demerits, so 0 is a perfect score and getting 11 points of demerits gives you a somewhat-healthy score of 11.)
So here's the point where I'm stymied. Google searches turn up all kinds of info on inspections and scores, but I want to get the lowdown from people in the know (or at least who know more than me). Obviously it's going to vary from state to state and even possibly county to county, but if you know the answers to any of my questions below, care to leave a comment and enlighten the rest of us? And if you've horror stories about the food industry places you may have worked in, why not share with the rest of us so we can all be on edge next time we visit our local eatery?
- How often do places have to actually get inspected? Is it a preset schedule, or does an inspector just show up for a surprise inspection? ("Quick Lisa, hide that 3-week-old milk while I keep the inspector busy checking out our dirty bathrooms!")
- Does anyone have a GOOD breakdown of what infractions correspond (approximately) to what kind of point deductions? I found a couple in this article (note for the squeamish: don't read past halfway unless you want to find out what the folks in the Thai restaurant were doing wrong): things like
- Improperly cooking food lowers the restaurant’s score by five points.
- Employees’ failures to wash their hands lower the score by four points.
- A lack of soap in the soap dispensers loses the restaurant three points.
- What's the worst score a place can get and still stay open?
- What's the worst score you've seen at a place and still been willing to eat there?
- Can a restaurant "appeal" an inspection or ask for an earlier-than-scheduled re-inspection if they've made corrective actions that they think should warrant a higher score?
- How, in the case of some of the places in the Charlotte area that I've seen, can you get a score higher than 100? Is there extra credit? How high can the score actually go?









